Changing Your Password
- Log in to the payment portal.
- Go to Settings › Security.
- Enter your current password, then the new one twice.
- Click Update Password.
Passwords must be 6 to 15 characters long, and you can't reuse old ones.
If You've Forgotten It
- On the payment portal login page, click Forgot Your Password?.
- Enter the email of your payment portal account.
- Open the email you receive and click Reset Password.
- Enter the new password twice. Hyperwallet may ask you to verify your identity first.
If you've entered the wrong password too many times and your account is blocked, see Blocked Hyperwallet Account (Error 104).
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