Although we understand the frustration that arises from not seeing a streamer perform your cards' interactions, it's the streamer who is responsible for the use they make of certain features in their live streams.
This is because we are a marketplace where streamers can create their own product (cards, subs, etc.) and sell it, but they are still accountable for their actions and the delivery of rewards.
If you come across a user who frequently misuses the platform, we recommend reporting it to us as well as looking for other content creators that use Streamloots in a committed, responsible and fun way.
Alternatively, you can reach out to the streamer and mention you've been purchasing packs but no interaction has happened, and that you'd like to see them use Streamloots again.